You are a fighter and a perfectionist.
How rare is your personality? Only 1% of the population has your strong mind, soul and spirit.
You most defining traits: You set high standards and you achieve them (yet you don't see it), you are a control freak and you are flawless in everything you do.
We then popped over to The Grand Theatre. We both love Disney movies, so The Beauty and The Beast was a perfect birthday gift. And watching it in reclining theater seats was awesome! (Except for the kid loudly eating popcorn beside me.)
The last part of Chad's Birthday Extravaganza was milkshakes at Cin Cin Burger Bar. Chad ordered the Butter Beer and I ordered a Chocolate Strawberry. Mine was very rich and almost undrinkable. Chad's drink was much better.
I bought this book a couple of years ago during the Bookmarks Festival. I was sucked in by the book's cover and by Wally Lamb's endorsement. That it's been sitting on my bookshelf since initial purchase was telling. I think I intuitively knew the story wouldn't live up to the pretty cover. | |
Dear Team Members,
Today marks the first profit sharing payout of our combined airline, and only the second profit sharing payment at American Airlines in the last 15 years! These payments are the result of a program we put in place in March 2016 without any contract negotiations or trade-offs. We did it because it was the right thing to do for our phenomenal team members.
It is a great time to be at American and we have a wonderful future ahead. We have the youngest fleet of our U.S. peers, and are taking delivery of another 57 new mainline aircraft this year. We are investing billions of dollars in technology and facilities that will improve the experiences of our customers and team members for years to come. Premium Economy is rolling out now, offering international customers a new choice between Main Cabin and Business Class. We are adding high-speed, satellite-based Wi-Fi that will bring the living room video experience to our aircraft. And thanks to all of you, we are running a great airline, having just completed one of the best operating reliability months in the history of American.
The most important work we have underway is validating the trust each of you place in American and our leadership team: a trust that you have leaders who care about you; a trust that you are respected and appreciated; and a trust that you can go home from work fulfilled, knowing that you made a difference in people’s lives. We know that work is just beginning and will take time. We are committed to making it happen and to working together to build a lasting company for the future.
One way we can validate the trust of our team members is through regular and consistent profit sharing. While we cannot undo that many are receiving only their second profit sharing check in 15 years, we will continually work to earn your trust for the future. And for the thousands who began their careers at American in recent years, we need to validate that you have joined a new, transformed American. Let’s set a goal that all team members, no matter when you started, never again know a year without a profit sharing check. We’re off to a good start, thanks to you.
Congratulations on this well-deserved achievement! It is an honor to work with and for you.
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I bought this book, along with others, last year at the Bookmarks Festival. Once again I'm trying to read the books I already have before I add more to my bookshelves. I was also looking for some frivolous reading (chick lit!) so this fit the bill. | |
Dear Team Members,
Today Air Transport World (ATW) – the leading magazine for global airlines and the air transport community – announced its selection of American Airlines as its 2017 Airline of the Year. American has won this prestigious award twice before, most recently almost 30 years ago in 1988. Congratulations!
This recognition is a testament to the mission shared by 120,000 team members of our mainline and wholly owned regional airlines. The ATW editorial board described the American integration as “practically flawless, despite it being the largest, most complex airline merger in history.” And while it is satisfying to receive accolades for our integration work, it is even more energizing to receive recognition for the work being done for our future. ATW cited our operational and customer service improvements, as well as the more than $3 billion in new customer products and services, including greater onboard connectivity, new entertainment and dining choices, upgraded lounges and new destinations. Lastly, they note that all of this is being accomplished while delivering profitable returns to our shareholders.
American is setting a new standard for service, and that's thanks to the work all of you do. It is a noble calling to play a role in transporting the people who entrust their travel needs to us, and it is gratifying to be recognized when we do that well.
To celebrate this prestigious recognition by ATW and your unique part in it, American employees – including team members at Envoy, Piedmont and PSA – will receive two positive space, round-trip Main Cabin tickets anywhere we fly. These tickets will be available for use beginning this summer through December 2018.
American Airlines was selected as Airline of the Year for 2017 because of all of you and the jobs you do so well for our customers. I hope you enjoy a special trip, and the memories you’ll create with someone close to you, as appreciation for all you’ve done to set American on its path to greatness. Congratulations and here’s to another great year.
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| Aurora Borealis, Jokulsarlon Glacial Lagoon, Iceland (Joe Photo) |
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(From left) American honored Lenard Blackwell, flight attendant,
DFW; Erin Frey, manager on duty, CLT; and Gabby Oviatt, flight
attendant, CLT.
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Last night Crystal and I attended Theatre Alliance's staged reading of Sixty Miles To Silver Lake. Ken, who played the father Ky, had alerted me to some of dialogue so I could prepare Crystal. 
